Sales Pipeline Wizard
Every enquiry tracked.
Nothing falls through.
Sales Pipeline gives every consultant a live view of their leads, next actions, and follow-up schedule, from the first enquiry through to handover. Managers see the whole floor in real time.
Used by 80%+ of New Zealand franchised dealerships.
9x
More email leads captured than a DMS alone
15+
Live reports on activity, velocity, and lead source
80%+
Of New Zealand franchised dealerships use AutoPlay
What it does
Built for the dealership floor
Lead inbox
Every source in one inbox, auto-assigned
Enquiries from Trade Me, your Vehicle Display Page, AutoGrab, Driven, Your Car, and EasyCars feed into one shared inbox. AutoPlay routes each one to the duty consultant on your roster the moment it arrives, so every enquiry is assigned and worked, not left sitting in an email account.
- One inbox for every electronic lead source
- Automatic assignment by duty roster, no manual sorting
- Capture more than 9x as many email leads as a DMS alone
Call capture
Phone enquiries land in the pipeline too
Phone leads are some of the most valuable enquiries a dealership gets, and the easiest to lose if nobody logs them. Call capture works with call-tracking providers such as WildJar to bring answered and unanswered calls into the same lead inbox as your electronic sources, so a phone enquiry is assigned and worked exactly like a Trade Me or website lead.
- Answered and unanswered calls captured as leads automatically
- Routed to the right consultant, same as any other source
- One inbox for phone and electronic leads, no manual entry
Pipeline dashboard
Every consultant, every lead, on one screen
The dashboard shows the leads, next actions, and follow-up schedules for every consultant on a single board. Each salesperson works their own column view; managers see the whole floor and spot overdue leads at a glance.
- Swimlane stages from Awaiting Action through to Sold
- Next action and follow-up schedule on every lead
- Live floor view with overdue leads flagged
Follow-up automation
Automated SMS, email, and task reminders
When a lead moves stages, AutoPlay fires the right follow-up automatically: a confirmation SMS, a follow-up email, or a task reminder for the consultant. Choose from a library of 20+ purpose-built triggers, cover out-of-hours enquiries with a rule of their own, and escalate to a manager if a lead goes past its response-time standard. No follow-up relies on someone remembering to do it.
- 20+ purpose-built triggers, tailored to your dealership
- Out-of-hours rules plus manager escalation on missed response times
- Re-engagement sequences to bring cold leads back into the pipeline
Wishlist matching
Buyer wishlists matched to stock automatically
Capture what a buyer is actually after against a lead, and AutoPlay checks it against your inventory as stock changes. The moment a matching vehicle arrives or is appraised, the owning consultant is notified, so "we don't have that today" turns into a live prospect instead of a dead end.
- Buyer requirements captured once, against the lead
- Automatic notification when matching stock arrives or is appraised
- Turns a no-stock enquiry into a live follow-up, not a lost lead
Analytics & insights
Attribution and conversion on a live dashboard
See attribution, conversion rates, and team activity on a live dashboard. Drill down to individual salesperson performance across 15+ reports covering consultant activity, pipeline velocity, and lead-source breakdowns.
- Lead-source attribution and conversion rates
- Team activity and pipeline velocity, live
- 15+ reports with a full audit trail per lead
Video email
Reply with a personal video, straight from the pipeline
Record a short, personalised video reply to a lead's enquiry and send it as email or SMS, without leaving the pipeline. It puts a face to the reply instead of another block of text, and video email replies generate up to 60% more responses than a standard text reply.
- Record and send video replies by email or SMS, from the lead record
- Up to 60% more responses than a text-only reply
- No separate app or login, part of the same consultant workflow
How it works
From first enquiry to handover
Enquiry arrives
A buyer submits an enquiry on Trade Me, your VDP, or AutoGrab. AutoPlay receives it via the integration, creates a lead record, and assigns it to the duty consultant within seconds, not hours.
Pipeline moves forward
The consultant works the kanban board. Each stage move triggers the configured automations: first-response SMS, appointment confirmation, follow-up sequence. Managers see overdue leads flagged in real time.
Deal is written up
The Write-Up Form captures the deal at the desk. On handover, the record syncs to your DMS. The lead is closed, the audit trail is complete, and the next enquiry is already waiting in the pipeline.
Integrations
Connects to the tools your team already uses
Sales Pipeline connects to your DMS, lead portals, OEM CRM, and marketing tools out of the box. Confirmed integrations include Trade Me / Autobase, Driven, AutoGrab, Your Car, EasyCars, DealerPRO, CDK, Titan, Magix, Auto IT, Comsol, Salesforce (Mazda and Volvo), Conversica, WildJar, Podium, Impel AI, and more.
"We love AutoPlay! The more our sales teams have immersed themselves in it, the easier and the better it has become."
FAQ
Sales Pipeline questions, answered
The questions dealers ask us most about the pipeline. Need more detail? Visit support or talk to our team.
Does Sales Pipeline connect to my DMS and lead portals?
Yes. Sales Pipeline connects to your DMS, lead portals, OEM CRM, and marketing tools out of the box. Confirmed integrations include Trade Me / Autobase, Driven, Your Car, EasyCars, AutoGrab, Motorweb, iAppraise, Revolution, CDK, Titan, Magix, DealerPRO, Auto IT, Comsol, Salesforce (used by Mazda and Volvo), WildJar, Podium, Conversica, and Impel AI. If a portal you use is not listed, talk to our team and we will confirm fit before you commit.
How long does setup and onboarding take?
Onboarding is run by the AutoPlay team. We connect your lead sources, set up your pipeline stages and automations, import your existing prospects by CSV, and train your consultants and managers. Most onboardings take 3-4 weeks.
Is it suitable for my type of dealership?
Sales Pipeline is used by 80%+ of New Zealand franchised dealerships, from single rooftops to multi-branch groups. Every consultant gets their own board and managers get a live view across the whole floor, so it scales from a small used-car yard to a large franchised operation.
How does it handle my customer and lead data?
Your enquiries, prospect records, and deal history live in one system with a full audit trail per lead, so you can see who did what and when. AutoPlay is hosted on Amazon Web Services (AWS), predominantly in Sydney, Australia, with industry-standard security safeguards.
How is Sales Pipeline priced?
Pricing is shaped around the size and setup of your dealership rather than a single flat list price. The best next step is a short demo so we can scope your lead sources, team size, and automation needs, then give you a plan that fits. See our pricing page or book a demo to get a tailored quote.
Can I move my data across from my current system?
Yes. You can bulk-import your prospects by CSV during onboarding, so buyer history, contact details, and vehicle preferences carry across from your prior system. Our team helps map and load the data as part of setup.
See Sales Pipeline on your yard.
One conversation with our team, shaped around the size and setup of your dealership.